What should I do once I purchased my ticket?
If you’re on this page, your ticket is confirmed. On May 29th at 9PM ET / 6PM PT, come back to
and log in using the email address and password you used to create your account.
Navigate to the VIP channel on May 29th at 8PM ET / 5PM PT for an exclusive pre-party experience and hear Melissa talk about the new album, take questions and maybe even sing a little song. Exclusive merchandise item included. (This is not a virtual meet and greet).
When does the show start?
The live performance starts on May 29th at 9PM ET / 6PM PT.
The live performance will be re-broadcast at the following times for fans around the world:

Asia + Australia + New Zealand

Sunday, May 30th, 2021 - 4:00AM ET

Europe + UK + Africa
Sunday May 30th, 2021 - 1:00PM ET
Where can I see the show?
Right here at Log in using your email address and password to watch the show.
When should I arrive for the concert?
We recommend logging in 30 minutes prior to the performance to explore the experience. Be sure your device & internet are working and give yourself time for troubleshooting.
The performance will be available to watch on demand for 72HRS following the last re-broadcast. All purchasers will have access to VOD using their original email and password.
What's the best way to watch?
Google Chrome provides the best viewing experience. We recommend watching on a tablet, computer, or TV on Theater Mode (click the two arrows pointing at each other in the bottom right corner of the stream). Don’t forget to charge your portable devices! For the best experience, test your connection speed. You’ll want to use either a cellular data or Wi-Fi connection that registers a speed of at least 20-30 Mbps.
Streaming to your TV:
You can also setup the stream to your TV using any screen mirroring tool (e.g. Apple TV, Fire TV, Chromecast) or an HDMI cable.
What is the refund policy?
All ticket sales are final. There will be no refunds, exchanges, or name transfers.